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A Special Thanks

Brigham and Women's Hospital

A special thanks to Brigham and Women's Hospital for its leadership support in bringing the Moving Forward with Patient- and Family-Centered Care: Partnerships for Quality and Safety ~ An Intensive Training Seminar, to Cambridge, Massachusetts.

2014 Edition of Privileged Presence: Personal Stories of Connections in Health Care

Privileged Presence: Personal Stories of Connections in Health Care

The new 2014 edition of Privileged Presence: Personal Stories of Connections in Health Care, authored by Liz Crocker, Vice President of IPFCC, and Bev Johnson, President and Chief Executive Officer of IPFCC, is now available.

This updated second edition is a collection of more than 65 stories that reflect health care experiences from the points of view of compassion, communication, collaboration, respect, and dignity...or their absence. This new edition uses real-world experiences recounted by patients and their families, nurses, doctors, and other health care professionals to illustrate what works and what doesn’t, what increases or diminishes an individual's sense of confidence and well-being. Tools for improving care and creating partnerships are included in the book.

Sue Sheridan, Director of Patient Engagement, Patient-Centered Outcomes Research Institute (PCORI) reported, "As I finished the book, I felt a resolve to be part of improving what can become better and applaud the courage and compassion of those who dare to embrace the humanness of healthcare. I hope that the next healthcare worker who delivers care to my children, my parents, or to me has read this book."

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News Flash!

Check out Georgia Regents Health System's video, "Stop In the Name of Germs!" about the importance of hand hygiene.


IPFCC's Better Together campaign receives lots of visibility in Canada. Read the latest press coverage…