Transforming health care through partnerships

Grandmother and granddaughter talking to doctor

What is patient- and family-centered care?

Learn here.

Improve quality, safety, and care experience through patient and family partnerships.

Learn how.

Evidence is growing that patient- and family-centered care improves outcomes.

We Offer On-Site Training and Consulting

Bring IPFCC staff and faculty to your organization

Our individualized and high impact training and consulting will help you achieve the outcomes important to you.

Learn more about our services

IPFCC’s campaign, Better Together: Partnering with Families, equips hospital leaders and staff with the rationale, tools, and support needed to change the concept of families as visitors to families as partners.

Access the Better Together Toolkit

Join the Campaign

Stay Connected

Stay Updated

Receive IPFCC's Pinwheel Pages e-newsletter and stay up-to-date about upcoming events, new and revised resources, and best practices in patient- and family-centered care.

View previous issues of Pinwheel Pages.

IPFCC Seminar in Detroit, MI

IPFCC is excited to announce our upcoming intensive training seminar, Moving Forward with Patient- and Family-Centered Care: Partnerships for Quality and Safety, with leadership support from MHA Keystone Center and Beaumont Health. The seminar will be held June 13-14, 2019 in Detroit, Michigan! Please mark your calendars and stay tuned for further details here.

What's New

Strengthening Diversity in Research Partnerships

IPFCC has published a new Knowledge to Action Guide and videos. These resources are designed to help develop partnerships between researchers and patients, families, and communities typically under-represented in research. This was funded through a Patient-Centered Outcomes Research Institute® Eugene Washington PCORI Engagement Award.
Access the Report and Videos

Partnering with Patients and Families to Strengthen Approaches to the Opioid Epidemic

IPFCC’s latest White Paper outlines a vision for eliciting and responding to the needs and priorities of patients and families impacted by this serious public health issue. It includes current examples of partnerships that address the epidemic and provides six specific recommendations to strengthen further collaboration.
Read the White Paper

Upcoming Webinars

Mar
28

"Photo Voice" and "Walk-Abouts" – Two Practical Strategies to Engage Staff and Patient and Family Advisors
1 – 2 pm ET

Marie Abraham, MA
IPFCC

Amy Nyberg, BS
Helen DeVos Children's Hospital

Webinars On Demand

Can’t join us for a live webinar?
Register to view recordings of recent webinars. Learn more.

Join Our Community

Do you want to advance patient- and family-centered care in your organization but don't know where to start? PFCC.Connect is IPFCC's FREE online learning community for anyone interested in connecting with, learning from, and sharing ideas with others.

Become a member today

Strategically Advancing Patient and Family Advisory Councils in New York State Hospitals

Strategically Advancing Patient and Family Advisory Councils in New York State Hospitals This NYSHealth-funded report by IPFCC addresses gaps in knowledge about PFACs in New York state. The report describes PFACs' performance and impact on hospital strategy and operations and correlation with experience of care and safety outcomes. While focusing on New York, the findings will be of interest to all.

Read the report.