Institute for Patient- and Family-Centered Care
Transforming health care through partnerships

July 2018

Better Together: Changing the Concept of Families as "Visitors" in Hospitals

Wednesday, July 18, 2018


Deborah Dokken

Deborah Dokken, MPA

Alfreda Weaver

Alfreda Weaver, MSA, RN
NYC Health + Hospitals

Family members who are present and participate in decision-making and care of their hospitalized loved one contribute to better safety and outcomes, greater patient satisfaction, and reduced rates of readmissions. Join this webinar to explore IPFCC’s campaign, Better Together: Partnering with Families, and learn about the rationale, tools, and support that will help you change restrictive visitation policies Get more details and register.

Sharing Common Ground: Achieving the Triple Aim Through Peer Support Programs

Wednesday, July 25, 2018


Joan Forte

Joan Forté, MBA, BSN
JForté Consulting

In health care today, we need to meet goals that seem incompatible: improve patient experience, expand access, and improve quality while also reducing cost. Peer support is a mechanism for achieving all of these outcomes. Using examples from successful programs representing a wide range of health conditions, the mechanisms of peer support will be explored. Early steps to establishing a new program will be highlighted and resources provided to start, improve or expand peer support. Get more details and register.