•   Home  
  • About Us
    • Mission/Vision
    • IPFCC Team
    • Board of Directors
    • Our Expertise and Experience
    • What is PFCC?
    • Celebrating 30 Years
    • IPFCC Highlights
  • Our Services
    • Consulting
    • Training
    • Seminars
    • Faculty Team
  • Educational Programs
    • International Conference
    • Webinars
    • Webinars - Leadership Series
  • Resources
    • IPFCC Resource Center 
      • Publications
      • Videos
      • Self-Assessments
    • Free Downloads
    • Pinwheel Pages E-Newsletter
    • Bibliographies and Evidence
    • StoryCorps
    • Video Collection
  • Profiles of Change
    • Children's Mercy
    • Children's Specialized
    • Moffitt Cancer Center
    • Perham Health
  • PFCC Best Practices
    • Addressing the Opioid Epidemic
    • Ambulatory Care Settings
    • Better Together: Supporting Family Presence 
      • Better Together: Partnering with Families
      • Learning from Experience: Exploring the Impact of Approaches to Family Presence in Hospitals During COVID-19
      • PFCC Rounds
      • Family Presence During A Pandemic: Guidance for Decision-Making
    • COVID-19 and PFCC
    • Engagement Strategies for the Medicaid Population
    • Health Professional Education Partnerships 
      • Partnerships in Interprofessional Education
      • Partnerships in Medical Education
    • Long-term Care Partnerships
    • Patient and Family Advisory Programs 
      • Research About PFACs
      • Strengthening PFACs
      • Orientation and Continuation for PFAs and PFACs
      • Patient and Family Advisors in Action
      • Patient and Family Advisory Program Annual Reports
    • Peer Support
    • Research Partnerships
    • IPFCC Partnership Award
  • Pinwheel Pages E-Newsletter
  • PFCC.Connect
  • Support IPFCC
    • Become a Pinwheel Sponsor
    • Make a Donation
  • Pinwheel Sponsors
  • Contact Us
  • Privacy

Engaging Patient and Family Advisors in Research

Engaging PFACs in Stages of Research

  • Engaging Patient and Family Advisors in Research
  • Understanding the Benefits of Partnerships in Research
  • Effective Patient and Family Advisory Councils
  • Engaging PFACs in Stages of Research
  • Strategies for Engaging Patient and Family Advisors in Research
  • Creating Opportunities for PFAs to Serve on Research Teams
Return to Toolbox Home Page
“Our critical starting point was to ask our Patient and Family Partners questions and guide them through storytelling. We asked questions such as, What is it that we need to know about providing care in the ICU environment? What has the greatest impact on your care and experience?” Stanford Health
Care Researcher

ACTIVITY: Reflection Exercises

Three-Part Journal

Three-Part Journal. Research Team/PFAC members are given a sheet of paper divided into three sections and asked to write weekly about their health care experiences (as a patient, family member, or provider).

  • Top Section: Describe the experience itself.
  • Middle Section: Reflect on the experience and how it affected their lives.
  • Bottom Section: Brainstorm ideas for research projects.

Research Team/PFAC members attend the next meeting ready to discuss experiences, reflections, and ideas.

Adapted from “Reflection Activities for the College Classroom,” Julie Hatcher and Robert Bringle, Indiana University-Purdue University.

Truth is Stranger than Fiction

Truth is Stranger than Fiction. Have the PFAC/Research Team break into groups of three. Small groups share their most unusual health care experiences. The whole team comes back together and a spokesperson from each group reports out a summary of their discussion to generate ideas for research.

Adapted from “Tried and True Teaching Methods to Enhance Students’ Service-Learning Experience,” Diane Sloan, Miami Dade College.

Burning Question

Burning Question. Ask PFAC members to write down one important question they have about the research topic and then discuss all as a group.

Guided Imagery

Guided Imagery. Participants get comfortable, close their eyes if they wish, and listen to a narration to get in touch with their expectations, assumptions, and even fears about a particular health care experience. Ask participants to picture themselves in the center of the experience. What do they see, hear, and feel? What causes anxiety? What would be the ideal experience?

Adapted from University of Maryland Community Service Programs

Tools and Resources

Involving Patient and Family Advisory Councils in Stages of Research Activities and Questions.

PFACs are valuable partners with researchers, however a PFAC’s role in research projects has to be defined by its preference for the level of engagement and is typically limited by the PFAC’s other priorities. This doesn’t mean that activities PFACs can participate in won’t yield meaningful results for research efforts. It just demands that researchers are thoughtful in planning how they want to engage PFACs.

Examples of Research Activities for PFACs

Examples of Research Activities for PFACs

Often, PFACs are asked to participate in a perfunctory, less meaningful way than they are capable of or desire. For example, some report that researchers present project findings and dissemination plans to them without any prior PFAC involvement or the PFAC is asked to provide feedback on materials that are at a final stage. Because PFACs are experienced in partnering with health care professionals, if given the opportunity they can help shape a research project in all stages from pre-planning to dissemination.

The following chart details potential activities that PFACs can participate in within the different stages. In the right hand column are questions that PFACs and researchers can use to spark rich and purposeful discussions.

Activities and Questions for PFACs in Stages of Research

Stages PFAC Potential Activities Questions for Advisors
Pre-Planning
  • Identify meaningful research topics and potential questions.
  • Assist in prioritization of research questions.
  • Host community meeting to obtain broad input.
  • Assist in planning and facilitating a community health needs assessment.
  • What matters to you and other patients/family members?
  • What would you like to know?
  • What would be most meaningful to you and other patients/family members to know about this topic/condition/diagnosis/care process?
Planning
  • Review what is known and provide ideas for gaps in knowledge from a patient/family perspective.
  • Develop a set of questions to query patients/family members about challenges and solutions.
  • Advise on protocols and questions for surveys/interviews and provide input about planning interventions and selection of outcomes.
  • Review proposal and provide feedback.
  • Write a letter of support.
  • Review materials/forms for patients and provide feedback (e.g., information about eligibility and enrollment, informed consent, surveys/questionnaires).
  • What do you know now?
  • What would you like to know?
  • What would be most meaningful to you and other patients/family members to know about this topic/condition/diagnosis/care process?
  • How do different choices (e.g., treatments, medications, care processes) affect you?
  • What do you think might make patients hesitant to enroll in this study?
  • What information is critical for patients to know to decide whether or not to participate in study?
  • When is the best time to approach patients about enrolling in the study?
  • Do you have any concerns about the eligibility criteria?
Pilot
  • Review results and provide feedback for changes to study.
Note: Questions listed above in the Planning Stage are appropriate to use in this stage.
Data Collection and Enrollment
  • Receive updates about enrollment progress and advise as needed.
  • Present updates about progress of research study to health care providers and patients/families/community.
  • How can we improve recruitment strategies to increase enrollment?
Analysis
  • Discuss the interpretation of findings and the study’s conclusions.
  • What do the results mean to you?
  • Do the conclusions reached by researchers make sense?
  • Is something significant being missed?
  • What will the findings mean to patients/family members?
  • Are questions left unanswered?
  • Does the study trigger additional questions to be studied?
Dissemination
  • Create compelling and understandable summaries of research and findings for patients/families/community.
  • Identify organizational groups/committees and community groups that should be informed about study and findings.
  • Present findings to health care providers and patients/families/community.
  • Who needs to know about this study?
  • How do you find information to help you make decisions about your heath care?
  • What are the best ways to inform patients/families/community?
  • How can patients/family members use these findings in shared decision-making with their health care providers?
“Through our collaboration with patients, we benefited from their reviews / edits – and the result was an excellent “patient friendly” brochure based on the patients’ views – not the assumptions of the hospital/research staff.” Pam S. Wilson, RN, MBA, MSN, CPHRM, Program Manager
DeBartolo Family Personalized Medicine Institute
Moffitt Cancer Center

Highlight from the Field: Moffitt Cancer Center

Moffitt Cancer Center’s PFAC has a longstanding commitment to providing input to Moffitt’s IRB-approved Total Cancer Care (TCC) Protocol. Since 2006, patient advocates and advisors have been instrumental in contributing to personalized medicine and the clinical research process by empowering patients with access to their own information and data through patient portal, contributing to the development of an innovative, on-line video consenting process, and improving the readability of patient education materials including the TCC brochure. The photos show the “before” and “after” brochures.

Before

TCC Brochure (Before)

After

TCC Brochure (After)
© Institute for Patient- and Family-Centered Care® • PO BOX 6397 • McLean, VA 22106-9998 • 301-652-0281