Pinwheel Pages - September 2019, Issue 125

September 2019
Issue 125

IPFCC At Work

IPFCC Work Acknowledged at CMS/TCPI Expo

On August 7-8, 2019, the Exposition, held in Baltimore, MD, showcased results from TCPI work over the past four years, celebrated best practices, and built commitment to continue the process of transformation toward value-based care.

Dennis Wagner, Director, Quality Improvement and Innovation Group, and Paul McGann, Chief Medical Officer for Quality Improvement, Centers for Medicare & Medicaid Services (CMS), presented Bev Johnson with the Exemplary QIIG TCPI Coin of Honor for advocacy for patient and family engagement as an essential part of the TCPi transformation work. IPFCC has been honored to serve as a subcontractor to two TCPI SANs — American College of Physicians and the Patient-Centered Primary Care Collaboration.

New Jersey Hospital Association
On September 16th, Marie Abraham, VP for Programming and Publications, presented an all-day workshop, Patient and Family Advisory Councils: Partnering to Enhance Quality, Safety, and the Experience of Care for the New Jersey Perinatal Quality Collaborative at the New Jersey Hospital Association.

OpenNotes and ONC

Bev Johnson, President and CEO, was a participant in a one-day workshop held on August 20th in Washington, DC. Jointly sponsored by OpenNotes and the Office of the National Coordinator for Health Information Technology (ONC) within HHS, the workshop focused on patient portals and measurement of their usage and user experience.

Featured Recorded Webinars
Did you miss an IPFCC live webinar? We offer recordings of many of our recent webinars.
Learn more and view available webinar recordings

PFCC in the Field

IPFCC is partnering with the Patient-Centered Primary Care Collaborative (PCPCC) as part of its Transforming Clinical Practice Initiative (TCPI) Support Alignment Network (SAN).
This section brings stories from the field, from this initiative and others, right to your inbox. Some stories describe programs that have just begun; others describe more well-developed programs.

Sutter Health/Palo Alto Medical Foundation
The Palo Alto Medical Foundation (PAMF), part of the Sutter Bay Medical Foundation, serves over 1 million patients in Northern California. PAMF’s PFAC began in 2009 and was one of the first in the Sutter Health system. PFAs also serve on committees such as Quality Improvement, Patient Relations, and Physician Leader Development Advisory Council. Read more

PCPCC Webinars

IPFCC’s Bev Johnson and Deborah Dokken have recently presented two webinars for ambulatory practices participating in TCPI: "Patient and Family Panels: Inspiring and Energizing Staff and Clinicians" and “Partnerships with Patients and Families: The North Star in High-Value Practices.”
Hear the recorded webinars and review the slides

Resources and Opportunities

Digital Technology and Patient Activation

In a comprehensive article in the 8/28/19 issue of NEJM Catalyst titled, “A Taxonomy to Engage Patients: Objectives, Design, and Patient Activation,” the authors state that the “rapid expansion of health information and technology tools...has created the potential to improve patient engagement” but there are obstacles to achieving this goal. To better understand these obstacles, they studied eight innovative initiatives representing four kinds of patient engagement health information platforms.
Read the article

The Medical Team Quarterback in Patient- and Family-Centered Primary Care

An article in the Fall 2019 issue of The Permanente Journal highlights the importance of a medical team “quarterback” in providing care coordination and communication functions. The findings came from focus groups with physicians, patients, and family caregivers who were asked about ideal care. IPFCC staff member, Mary Minniti, was one of the contributing authors.
Read the article

September Informal Conversation Recording

PFCC.Connect hosts informal conversations monthly for members to learn from each other on topics that advance patient- and family-centered care. Rather than a structured presentation, the discussion is guided by what participants want to learn about through sharing collective experiences.

Our latest conversation was held on Thursday, September 19th on Patient and Family Advisors in Training/Faculty Roles. If you were unable to attend in person, the link to the recording, a transcript of the chat, the presentation slides, and any mentioned resources are available in the PFCC.Connect library. Become a member to access these, connect with others in the field, view/share other great resources, and receive an invitation for our next informal conversation!

Join PFCC.Connect Today!

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