Improving Patient and Family Engagement in Mental Health Settings

This webinar will highlight how to implement patient- and family-centered care in various mental health settings. Ways to engage individuals in the direct care experience and as quality improvement partners will be showcased. Practical tools and tips that help build strong partnerships with those receiving mental health services and their families will be shared.


Registration Type

Live Webinar*

Recording Access Only**

Pinwheel Sponsor



Non-Pinwheel Sponsor



*A group may participate in the same room with you on this call-in line. Live webinar participants will also receive 2 week access to a recording of the presentation, along with a handout of the slides and additional resources.

**Recording Access Only registrants will also receive a handout of the slides and additional resources. The recording will be available to view for a duration of 2 weeks.

(Please call the Institute for details.)

Register Now!

Space is limited! After your registration is confirmed, you will receive details about joining the webinar.

Optional 15-Minute Q&A

Immediately following the one-hour presentation, there will be an optional 15-minute Q&A session. We are excited to offer this opportunity to continue the discussion and focus the dialogue on your specific questions and burning issues. We hope that you will be able to stay on the call and participate!

Who Should Attend

  • Patient and family advisors/leaders

  • Mental health staff from inpatient and outpatient settings

  • Physicians, nurses, and other staff

  • Administrative and clinical leaders

  • Coordinators responsible for implementing patient- and family-centered initiatives

  • Patient experience/patient relations personnel

  • Risk and safety personnel

  • Quality improvement personnel

Webinar Objectives

  • Learn effective ways to engage individuals and their families in direct care

  • Describe how patient and family advisors help and support improvements in the quality, safety and experience of care

  • Identify successful approaches for working with diverse populations so their voices are honored and their insights are integrated into health delivery change

A variety of resources and tools will be shared.

Questions? Call 301-652-0281

Participants will receive a General Certificate of Participation for 1 hour.