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Geriatric Care

A loving older couple

The principles underlying Patient- and Family-Centered Care can serve as a framework for making geriatric care responsive to the concerns and priorities of older people. This approach to health care involves patients and their families as partners in their own care and collaborators in planning and evaluating systems of care. Individuals are invited to define for themselves the concept of "family." The role of "family" becomes more critical when illness occurs. Patient- and family-centered approaches build on the strengths of these connections and enhance both the quality and the experience of care.

Moving Toward Patient- and Family-Centered Care: Beginning a Process of Change

A black woman pots a group of flowers

Adopting a patient- and family-centered approach requires the evaluation of existing policies, programs, facility design, staff practices and attitudes, as well as the identification of goals and priorities that direct a process of change. True collaboration incorporates the views and the active participation of members of the population served and their families, as well as planners, administrators, providers of care, and other staff members.The principles underlying Patient- and Family-Centered Care can serve as a framework for making geriatric care responsive to the concerns and priorities of older people. This approach to health care involves patients and their families as partners in their own care and collaborators in planning and evaluating systems of care. Individuals are invited to define for themselves the concept of "family." The role of "family" becomes more critical when illness occurs. Patient- and family-centered approaches build on the strengths of these connections and enhance both the quality and the experience of care.

Summer 2012 - Just Released!

Partnering with Patients, Residents, and Families: A Resource for Leaders of Hospitals, Ambulatory Care Settings, and Long-Term Care Communities

The Institute is pleased to announce the availability of two new resources, which are available for purchase on the Institute's website resources page.

Partnering with Patients, Residents, and Families: A Resource for Leaders of Hospitals, Ambulatory Care Settings, and Long-Term Care Communities, is a timely and comprehensive guide that shows how partnerships with patients, residents living in long-term care communities, and families have been essential to organizational change in health care settings across the continuum of care. It provides a framework for senior leaders to create and sustain effective partnerships and offers specific steps that leaders can take to develop partnerships to redesign and improve health care. Best practices from over 130 exemplary organizations provide concrete and real-world examples. Several practical tools and a detailed listing of written, audiovisual, and online resources are included. A chart, describing outcome data associated with partnerships, is also included in the publication.

Partnerships with Patients, Residents, and Families: Leading the Journey

Partnerships with Patients, Residents, and Families: Leading the Journey, is a 20-minute video that highlights the accomplishments and ongoing activities of key leaders who have created exemplary partnerships in two health care organizations representing very different types of care settings—acute and long-term, urban and rural. MCGHealth System in Augusta, Georgia, (now known as Georgia Health Sciences Health System), is an urban academic center with a large ambulatory program. Perham Memorial Hospital and Home (now known as Perham Health and Perham Living), in Perham, Minnesota, is a rural, critical access hospital with a long-term care community. The video captures the experiences of leaders in these organizations and shares their insights regarding the benefits of collaborating with patient, resident, and family advisors.

The Institute is grateful to the Hulda B. & Maurice L. Rothschild Foundation for their generous support of both the guide and video.

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Additional Resources

Coming Soon:

  • Bibliography
  • Profiles

This section of the website was originally developed with support from The Nathan Cummings Foundation, and Eli Lilly and Company.